© 2019 by JOSHUA TREE CONFERENCE GROUP

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Tuesday, October 22

Pricing and Revenue Management Workshop

12:00 - 1:30 PM

A quantitative session for asset managers, analysts and revenue managers who have to :

  • Finding comp data

  • Comparing expected impact of flexible rental programs

  • Sizing the potential of this new market

  • Positioning a multifamily deal to sell that has short-term rental income

  • Knowing when to move inventory between annual and short term leases

  • Determining the right hybrid unit mix for a new development

Includes buffet lunch

Tiffany Baker, Head of Revenue Management, Lyric

Donald Davidoff, President, D2 Demand Solutions, Inc.

Elizabeth Winkle, Chief Strategy Officer, Smith Travel Research

DOWNLOAD PRESENTATION - CLICK HERE

Networking Break

1:30 - 2:15 PM

Your first opportunity to meet with our vendors.  Plan your meetings and visit with vendors and potential partners.

In-Unit and Guest Technology: Problems and Solutions

2:15 - 3:00 PM

Even before the amenities comes the technology that supports them. With universal demand for high-capacity bandwidth, television, and smart home amenities comes a series of complex questions about how to provision these services to a mix of long-term residents and short-term guests that will directly impact current multifamily solutions and contractual relationships and create opportunities for new kinds of facilitators to manage hardware, software, firmware, connectivity, contracts, privacy policies and more. This session will focus on solutions and solution providers in an attempt to provide nationwide capacity for supporting the changes of flexible rentals. Topics may include:
 

  • Reservations, booking and payments

  • Pricing

  • Access Control

  • Data connectivity

  • Smart home automation

  • Check out and followup

  • Privacy and data security

Eric Bache, CEO & Co-Founder, Reservation Software

Todd Butler, CTO, Niido

Felicite Moorman, Esq., CEO, Stratis IoT

DOWNLOAD PRESENTATION - CLICK HERE

"I'm Here to Party" – Risk and Reputation Management of Transient Guests

3:00 - 3:45 PM

People often behave differently when they're out of town, than they do under the watchful eye of their neighbors. One common objection to short term rentals in multifamily properties is the perception of nuisances or transitory effects that some short term guests add to a property. Apartment managers are concerned about reputation effects, noise levels, secure access, parties, unregistered guests and more. We'll try to cover the reality of what residents think (and how to communicate better), nuisance monitoring and abatement, and legal risk management for property managers and owners. Bring your questions and real-life scenarios to share with the group.

Joseph Batdorf, President, J. Turner Research

David Krauss, Co-Founder, NoiseAware & Founder, Rent Responsibly

Aryn Self, Shareholder, Munsch, Hardt, Kopf, & Harr

DOWNLOAD PRESENTATION - CLICK HERE

Networking Break

3:45 - 4:00 PM

Networking Break

Best Foot Forward: Community and Governmental Relations Strategies 

4:00 - 5:00 PM

Cities with constrained housing affordability have a special vested interest in understanding supply, demand and the evolutions of property use that impact the health of communities. At the same time, entrepreneurs are meeting new challenges in planning, communication, engagement, licensing and public relations. This session will revolve around bridging the gaps between regulators and the regulated community, and sharing data and insights that expand our mutual knowledge of this new hybrid real estate class.
 

  • Affordability

  • Nuisance management

  • Housing scarcity

  • Changing neighborhoods

  • Benefits to cities

  • Changing demographics of workers - "digital nomads"

Dan Cohen, CEO, Daydream Apartments

David Krauss, CEO, Noiseaware

Alex Marqusee, Legislative Director, City of Oakland

David Owen, Urban Technology and Innovation Advisor

Matt Curtis, Founder, Smart City Policy Group (Moderator)

DOWNLOAD PRESENTATION - CLICK HERE

Welcome Networking Reception

5:00 - 6:30 PM

Hosted reception and networking, sponsored by Rently.com

Wednesday, October 23

Networking Breakfast and Sponsor Meetings

7:30 - 8:30 AM

Hot breakfast and coffee to start your day with new acquaintances, sponsored by Sonder.

Keynote Presentation by Simon Lehmann

8:40 - 9:30 AM

Short term rentals or serviced apartments are a global phenomenon. The emergence of a large class of professional workers known as "digital nomads" have emerged to take advantage of their desire to live anywhere if their work is portable and contained in their laptop. Knowledge workers now circle the globe in pursuit of individual satisfaction and opportunity. In the US, Airbnb conceptualized and created public awareness of different types of housing inventory that doesn't come with a constraining time commitment.

Zurich-based Simon Lehmann has been involved with the serviced apartment and vacation rentals business globally for 30 years as investor, manager, and trade association president. We've asked him to frame the movement into short term rentals in global terms, and to bring together unifying ideas, solutions and business practices - and capital ideas - from all over the world.

Simon Lehmann, CEO & Cofounder, AJL Consulting GmbH

DOWNLOAD PRESENTATION - CLICK HERE

Multifamily Innovators – Case Studies of Apartment Companies

9:30 - 10:30 AM

There are several different models in short-stay utilization of multifamily rental properties. This session will use case studies of underwriting to illustrate the various models and the new synergies between listing sites, lodging brands, multifamily owners and developers, management companies and master lessors.

Carol Enoch, Asset Manager, Forum Real Estate Group

Ken Veltri, Senior Vice President, Asset Management, AMLI

Roman Speron, President, Align Residential

DOWNLOAD PRESENTATION - CLICK HERE

Networking Break

10:30 - 11:00 AM

Plan your meetings and visit with vendors and potential partners.

Multifamily Debt Financing and Capital Markets Options

11:00 - 11:45 AM

How can investors underwrite the higher short term rental income in a way that their lender will agree? Why are investors who can underwrite the income winning competitive bids? How does a property buyers or repositioner find debt relationships that will respect their business plan and not tell them to “hide the short term rentals until the loan closes.”

Presenters will provide updates on Fannie Mae and Freddie Mac underwriting guidelines for multifamily properties with short-stay income. We will also provide alternative loan sources that are lending for existing and new construction properties and providing credit for income derived from non-traditional sources.

 

  • Debt sources

  • Differentiating and underwriting income - master leases vs. renter-initiated STRs vs. whole building repositioning

  • Getting the right comp data for underwriting

  • Underwriting assumptions that change with STRs

Lilia Brent, Director, Acore Capital

Bill Fishel, Senior Managing Director, JLL

Charlie O'Connell, Chief Financial Officer, Forum Real Estate Group

Collin Ross, SVP, Acquisitions, Niido (Moderator)

DOWNLOAD PRESENTATION - CLICK HERE

Lunch and Lunch Meetings

11:45 AM - 1:15 PM

Hosted buffet lunch and networking

Acquiring Unit Inventory – Bulk Buyers Talk with Sellers About Process Streamlining

1:15 - 2:00 PM

Are apartment owners still treating paying large commercial customers like vendors? When will lodging startups learn the operational considerations and language of professional apartment investors? Is there a role for a new kind of brokerage in facilitating transactions between two disparate industrial cultures? This session will identify the five biggest pain points for acquirers of units and of the multifamily companies that are selling that inventory and ask our panelists to try to jointly solve for some best practices that speed the pace of transactions. Speakers will address:
 

  • Standardization of process

  • Credit - Security guarantees for master leasing

  • Insurance needs

  • Operational relationships

  • Physical product needs and limitations

  • Who's responsible when two management companies are onsite?

Amy Violette, Director of Real Estate, StayAlfred

Joe Fraiman, President, Lyric

Christine Franz, Vice President - Property Operations, Mill Creek Trust

Carol Enoch, Asset Manager, Forum Real Estate Group

Rikesh Patel, Regional Director of Real Estate - West, Sonder

DOWNLOAD PRESENTATION - CLICK HERE

Creating Great Guest Experiences without Hotel Infrastructure

2:00 - 2:40 PM

How does a multifamily company that lacks lodging experience ensure that they’re positioned to help provide a great service experience to guests staying for days or weeks rather than years? Who gets to use which amenities in a mixed-tenure community? How can a master lessor effectively use legacy structures to create a seamless host experience without controlling access, elevators and service space? This session will highlight the top 8-10 operational issues in opening up apartment building inventory to high-touch experiences for all guests, no matter the length of tenure.


We’ll ask early adopters to identify the expectations of guests, how to meet and exceed them, and how those expectations may directly impact how multifamily properties get designed and built in the near future.

Elena Goldblatt, Director of Guest Experience, Kasa

Rachael Harvey, Executive Creative Director of Environments, Airbnb

Ku Nakanuela, Director of Services, The Landing/Align Residential

DOWNLOAD PRESENTATION - CLICK HERE

Networking Break

2:40 - 3:00 PM

Plan your meetings and visit with vendors and potential partners.

Investing in Innovation – Tech Investment Outlook

3:00 - 3:45 PM

Short term rentals, hybrid apartments, and corporate rentals are demanding their own specialized technology. Software, data analytics, building hardware, unit automation hardware, all-in-one apps, online travel aggregators, tech-first management companies and more are arising to respond to demand by digital nomads that want authentic experiences more than traditional consumer brands.
Investors in the space can invest in the real estate, in the operations, or directly in the technology. We’ll hear from several leading technology investors about how they’re building, investing in or buying technology, the growth they want to capture, other investors in the space and what entrepreneurs should be doing better to create investable services that the market will use.

Harvey Hernandez, Founder and CEO, Newgard Development / Niido

Steve Winn, Chairman and CEO, RealPage

Tom Stults, Senior Advisor, Zigg Capital

DOWNLOAD PRESENTATION - CLICK HERE

Networking Break

3:45 - 4:00 PM

Networking Break

Flex Rental Innovations – Meet the Innovators

4:00 - 5:00 PM

We will close the conference with intimate table presentations from some of the most interesting innovators in the space. Presenters will have 8 minutes per table to share their new ideas and explain the essence of how they improve some aspect of the multifamily/short term rental experience for guests, residents, property managers and/or property owners. 

Andrew Bate, Co-founder & CEO, Safely

Megan Glowka, Director of Real Estate, Barsala

Ben Katz, Founder, Haven Coliving

Will Lucas, Founder & CEO, Mint House

Nolan Mondrow, CEO, RemoteLock

Omer Rabin, Managing Director - Americas, Guesty

Chris Ulep, Vice President Multifamily, Yardi

Anton Zilberberg, Co-founder & CEO, Autohost.ai

Closing Reception

5:00 - 6:15 PM

Short term rentals, hybrid apartments, and corporate rentals are demanding their own specialized technology. Software, data analytics, building hardware, unit automation hardware, all-in-one apps, online travel aggregators, tech-first management companies and more are arising to respond to demand by digital nomads that want authentic experiences more than traditional consumer brands.
Investors in the space can invest in the real estate, in the operations, or directly in the technology. We’ll hear from several leading technology investors about how they’re building, investing in or buying technology, the growth they want to capture, other investors in the space and what entrepreneurs should be doing better to create investable services that the market will use, sponsored by Abode.

Speakers, panelists and presenters are a mix of global experts on short-stay hospitality, apartment development and ownership, capital markets, design and customer experience.

 

Attendees will have a chance to learn from and network with the most forward-thinking emerging institutional participants in this new asset class.

FLEX does not admit speakers on the basis of sponsorship, and actively discourages the delivery of promotional sales pitches or product demonstrations, except where explicitly noted as an editorial request.